Follow-up

For Riverbend clients
Pre-op and post-op examinations are scheduled with Dr. Thomson. Once the pet has healed sufficiently from the surgery, care will be returned to the regular Riverbend doctor. All findings and treatment will be fully documented in the pet’s record as well as communicated directly to the regular doctor.

For referral clients
Dr. Thomson is dedicated to keeping the regular veterinarian informed at all times. He sends a report after every visit (pre-op exam, surgery, post-op exam). Once the pet has healed sufficiently from surgery, all care will return to the regular veterinarian.

We do not vaccinate referral patients or do any procedures other than that for which the pet was referred. Prior to the time of surgery, referral clients must sign a waver stating that they will not transfer future care of this pet (or any others they may have) to Riverbend.

“Your compassion helped us navigate through a challenging and unexpected situation and we feel so lucky to have found you.”

Sandra, Holyoke

“How could so many awesome people work under one roof? I guess it starts at the top. Years ago when David left Rowley, it was a no-brainer to follow him to Hadley.”

Rich, Kathy and Zuzu, Monson

“The love and support you all give to not only the animals but their people is truly remarkable.”

Tiffany and Billie Lee, Montague

“I asked my mom to write and tell you how much I enjoyed meeting you today. Thanks for being so nice to me. I can’t wait to see you again. Purr, purr, purr!”

"Lucy", Holyoke

“From the first phone call, this has been the best veterinary experience I’ve ever had. You guys are great!”

Eric, Springfield