Follow-up

For Riverbend clients
Pre-op and post-op examinations are scheduled with Dr. Thomson. Once the pet has healed sufficiently from the surgery, care will be returned to the regular Riverbend doctor. All findings and treatment will be fully documented in the pet’s record as well as communicated directly to the regular doctor.

For referral clients
Dr. Thomson is dedicated to keeping the regular veterinarian informed at all times. He sends a report after every visit (pre-op exam, surgery, post-op exam). Once the pet has healed sufficiently from surgery, all care will return to the regular veterinarian.

We do not vaccinate referral patients or do any procedures other than that for which the pet was referred. Prior to the time of surgery, referral clients must sign a waver stating that they will not transfer future care of this pet (or any others they may have) to Riverbend.

“I really could not have taken as good care of both Enzo and Chester without the education you all gave me. I am so grateful and I hope you all know what a great difference you made in my life and Enzo and Chester’s.”

Beth and Ernie, Northampton

“Just a little note to thank you and your staff for the wonderful care that you gave to Cooper and us. Everyone was so kind, caring and thoughtful that it put us at ease immediately.”

Sue and Jim, Springfield

“Thank you for your expertise, professionalism and counseling but mostly for the care and attention that all of the receptionists, techs and docs showed all of us at every visit.”

Jonie and Brad, Easthampton

“Thanks so much for taking such great care of Bearcat when he had his teeth out. He is now back to his high-jumping sweet self.”

Margot and Bri, Northampton

“You have made us smile when we were down and have offered Spencer a much better quality of life!”

Linda and Edward, Southwick