Follow-up

For Riverbend clients
Pre-op and post-op examinations are scheduled with Dr. Thomson. Once the pet has healed sufficiently from the surgery, care will be returned to the regular Riverbend doctor. All findings and treatment will be fully documented in the pet’s record as well as communicated directly to the regular doctor.

For referral clients
Dr. Thomson is dedicated to keeping the regular veterinarian informed at all times. He sends a report after every visit (pre-op exam, surgery, post-op exam). Once the pet has healed sufficiently from surgery, all care will return to the regular veterinarian.

We do not vaccinate referral patients or do any procedures other than that for which the pet was referred. Prior to the time of surgery, referral clients must sign a waver stating that they will not transfer future care of this pet (or any others they may have) to Riverbend.

“Magic could hardly wait to burst through the door to see you…a true testament to the kindness and care she got at Riverbend. Thank you for being such an amazing bunch…to Magic and to me.”

Bobby D, Northampton

“As I was thinking how lucky we are to go to the world’s best veterinary practice, I also thought how could so many awesome people work under one roof?!”

Kathy, Rich and Zuzu, Warren

“You and your staff have taken these frightening experiences and helped comfort us through these surgeries.”

Jim and Susan, Springfield

“Thank you for all that you do for Northampton Little League!”

Team Riverbend, Northampton

“Thank you to all of you for your wonderful compassionate care and the support you give to us. It means so much.”

Ed and Patty, South Hadley