Financial Policies

We accept cash, debit cards, money orders, and the following credit cards: VISA, MasterCard, Discover, and American Express. We do not accept personal checks.

Payment is due when services are rendered. A deposit of 75% of estimate is due when patients are booked in for surgery or other in-hospital procedures. Balance is due when a patient is discharged.

We offer financing through CareCredit®. This program offers a range of plans with low monthly payments for those who qualify. You must contact CareCredit directly for additional information and application instructions. Please note: We do not offer all of the CareCredit financing plans. Please verify with our receptionist which plans are offered.

Concerned Citizens for Animals in Western Massachusetts provides funding for spaying and neutering.

The Humane Society of the U.S. has a comprehensive list of pet financial aid-related organizations throughout the United States.

“If a picture wasn’t going very well, I’d put a puppy dog in it.”

Norman Rockwell, artist

“And the treats! How can we forget those? His favorite part!”

Lee, Leverett

“How could so many awesome people work under one roof? I guess it starts at the top. Years ago when David left Rowley, it was a no-brainer to follow him to Hadley.”

Rich, Kathy and Zuzu, Monson

“We are so grateful for all of the hard work you do! Thanks so much for being the best!”

Pete and Luke, Greenfield

“Two bum knees is not a fair hand to be dealt. After her surgeries, Ivy now tears across the yard!”

Dave, Wilbraham