Financial Policies

We accept cash, debit cards, money orders, and the following credit cards: VISA, MasterCard, Discover, and American Express. We do not accept personal checks.

Payment is due when services are rendered. A deposit of 75% of estimate is due when patients are booked in for surgery or other in-hospital procedures. Balance is due when a patient is discharged.

We offer financing through CareCredit®. This program offers a range of plans with low monthly payments for those who qualify. You must contact CareCredit directly for additional information and application instructions. Please note: We do not offer all of the CareCredit financing plans. Please verify with our receptionist which plans are offered.

Concerned Citizens for Animals in Western Massachusetts provides funding for spaying and neutering.

The Humane Society of the U.S. has a comprehensive list of pet financial aid-related organizations throughout the United States.

“The communication, education and attention given to the pet owners before, during and after the surgery is so appreciated by our family.”

Lee Ann, Union, CT

“Two bum knees is not a fair hand to be dealt. After her surgeries, Ivy now tears across the yard!”

Dave, Wilbraham

We are so lucky to have you here in the Valley.

Liz and Julie, Northampton

“You can say any foolish thing to a dog, and the dog will give you a look that says, My God, you’re right! I never would’ve thought of that!”

Dave Barry, Columnist

“We feel privileged to have Micah in your capable and caring hands. We look forward to a long, long, long, healthy life with Micah.”

Maggie and Elizabeth, Northampton