Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

New England Veterinary Center and Cancer Care
860-688-8400
http://www.nevccc.com/
Windsor, CT

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“If a picture wasn’t going very well, I’d put a puppy dog in it.”

Norman Rockwell, artist

“I heard you tell my person how hard you worked to make me feel better. I’m proud to be your patient!”

Kisses & wags from "Gracie", Hadley

“Thank you to everyone at Riverbend for your help and support with Electric over the past few years. We feel so fortunate to have such a great vet!”

Ellie, Sunderland

“We want to thank you for the excellent care you have provided Arlo. Everyone is kind, compassionate and professional. We are grateful for your expert care for our wonderful dog.”

Denise, Greenfield

“You knew my loves, my blessed kitty loves. You handled them with care and skill and love. I am forever grateful to all of you.”

Marcie, Holyoke