Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.tufts.edu/vet/fhsa/
North Grafton, MA

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

Boston Road Animal Hospital
413-783-1203
www.vcahospitals.com/boston-road
Springfield, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“Thank you for your insightful guidance. To enter Riverbend is to understand its overriding purpose immediately.”

Norman, Plainfield

“The good folks at Riverbend get all the stars! We can’t thank them enough for their expertise, care and kindness.”

Heather and Jessica, South Hadley

“We want to thank you for the excellent care you have provided Arlo. Everyone is kind, compassionate and professional. We are grateful for your expert care for our wonderful dog.”

Denise and Bob, Greenfield

“The communication, education and attention given to the pet owners before, during and after the surgery is so appreciated by our family.”

Lee Ann, Union, CT

“Your compassion helped us navigate through a challenging and unexpected situation and we feel so lucky to have found you.”

Sandra, Holyoke