Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.tufts.edu/vet/fhsa/
North Grafton, MA

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

Boston Road Animal Hospital
413-783-1203
www.vcahospitals.com/boston-road
Springfield, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“From the first phone call, this has been the best veterinary experience I’ve ever had. You guys are great!”

Eric, Springfield

“Thank you for all that you do for Northampton Little League!”

Team Riverbend, Northampton

“You guys are truly special people. The world would be a better place if there were more like you.”

Laurie, Conway

“The practice seems to center on providing comprehensive, loving care for animals, which you can learn easily by sitting in the waiting room talking to other happy pet parents.”

Nicole, East Longmeadow

“Just a little note to thank you and your staff for the wonderful care that you gave to Cooper and us. Everyone was so kind, caring and thoughtful that it put us at ease immediately.”

Sue and Jim, Springfield