Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, you will hear phone numbers and names for emergency facilities.  Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

New England Veterinary Center and Cancer Care
860-688-8400
http://www.nevccc.com/
Windsor, CT

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“Thanks so much for taking such great care of Bearcat when he had his teeth out. He is now back to his high-jumping sweet self.”

Margot and Bri, Northampton

“You were understanding of my fear and high level of anxiety throughout the process. I never felt rushed or dismissed at any question I had. Please know the wonderful impact you have in the world.”

Lisa, Wilbraham

“You can tell they love animals and this isn’t just a job. They care about the pets and the owners, and it shows through their work. I got many calls from Dr. White to check up on my sick kitty and see how we were all doing.”

Christine, Hadley

“Just a little note to thank you and your staff for the wonderful care that you gave to Cooper and us. Everyone was so kind, caring and thoughtful that it put us at ease immediately.”

Sue and Jim, Springfield

“I want you to know how much I appreciated everything you did for Scooter. You gave him a better quality of life for his last 2 years and I will be forever grateful.”

Cynthia, Longmeadow