Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

New England Veterinary Center and Cancer Care
860-688-8400
http://www.nevccc.com/
Windsor, CT

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“We feel privileged to have Micah in your capable and caring hands. We look forward to a long, long, long, healthy life with Micah.”

Maggie and Elizabeth, Northampton

“The love and support you all give to not only the animals but their people is truly remarkable.”

Tiffany and Billie Lee, Montague

“I heard you tell my person how hard you worked to make me feel better. I’m proud to be your patient!”

Kisses & wags from "Gracie", Hadley

“Thank you for providing Gus with excellent service and attention over the past year. All of you have been extremely kind, patient and knowledgeable. Truly appreciated!”

Cori, West Springfield

“I asked my mom to write and tell you how much I enjoyed meeting you today. Thanks for being so nice to me. I can’t wait to see you again. Purr, purr, purr!”

"Lucy", Holyoke