Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.tufts.edu/vet/fhsa/
North Grafton, MA

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

Boston Road Animal Hospital
413-783-1203
www.vcahospitals.com/boston-road
Springfield, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“The communication, education and attention given to the pet owners before, during and after the surgery is so appreciated by our family.”

Lee Ann, Union, CT

“I want you to know how much I appreciated everything you did for Scooter. You gave him a better quality of life for his last 2 years and I will be forever grateful.”

Cynthia, Longmeadow

“I’ve been to four different vets in the area looking for the one place that cares about my pup as much as I do. I found that place at Riverbend! I have been blown away by their level of professionalism, kindness, empathy and support. I will be forever thankful!”

Michael, Northampton

“If a picture wasn’t going very well, I’d put a puppy dog in it.”

Norman Rockwell, artist

“You can tell they love animals and this isn’t just a job. They care about the pets and the owners, and it shows through their work. I got many calls from Dr. White to check up on my sick kitty and see how we were all doing.”

Christine, Hadley