Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

Boston Road Animal Hospital
413-783-1203
www.vcahospitals.com/boston-road
Springfield, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“How could so many awesome people work under one roof? I guess it starts at the top. Years ago when David left Rowley, it was a no-brainer to follow him to Hadley.”

Rich, Kathy and Zuzu, Monson

“We want to thank you for the excellent care you have provided Arlo. Everyone is kind, compassionate and professional. We are grateful for your expert care for our wonderful dog.”

Denise, Greenfield

“You have always treated her exceptionally well, and despite her being so “special” she loved all of you and you loved her back.”

Jim and Rosalee, Granby

“Just a little note to thank you and your staff for the wonderful care that you gave to Cooper and us. Everyone was so kind, caring and thoughtful that it put us at ease immediately.”

Sue and Jim, Springfield

“You were understanding of my fear and high level of anxiety throughout the process. I never felt rushed or dismissed at any question I had. Please know the wonderful impact you have in the world.”

Lisa, Wilbraham