Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, you will hear phone numbers and names for emergency facilities.  Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

New England Veterinary Center and Cancer Care
860-688-8400
http://www.nevccc.com/
Windsor, CT

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“From our first visit to the last, we had an overwhelming great experience. The front end staff is super knowledgeable and welcoming. Dr. Thomson and his team are wonderful. I just felt Charlie was in the best care possible!”

Erica, Springfield

We are so lucky to have you here in the Valley.

Liz and Julie, Northampton

“We love Riverbend. The staff is the best, everyone is highly knowledgeable, friendly, and helpful. They also keep great records, which is helpful if you are not great at record-keeping, yourself.”

Sharon and David, Sunderland

“Okay, alright, we admit it — we all like coming to Riverbend, not just the pets.”

Chris and Tammy, Leverett

“The good folks at Riverbend get all the stars! We can’t thank them enough for their expertise, care and kindness.”

Heather and Jessica, South Hadley