Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, you will hear phone numbers and names for emergency facilities.  Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.vetmed.tufts.edu
North Grafton, MA

New England Veterinary Center and Cancer Care
860-688-8400
http://www.nevccc.com/
Windsor, CT

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“I really could not have taken as good care of both Enzo and Chester without the education you all gave me. I am so grateful and I hope you all know what a great difference you made in my life and Enzo and Chester’s.”

Beth and Ernie, Northampton

“We want to thank you for the excellent care you have provided Arlo. Everyone is kind, compassionate and professional. We are grateful for your expert care for our wonderful dog.”

Denise, Greenfield

“Lovely place and friendly staff! My little old lady is more active than ever!”

Filipa, Hadley

“Thank you for all that you do for Northampton Little League!”

Team Riverbend, Northampton

“The communication, education and attention given to the pet owners before, during and after the surgery is so appreciated by our family.”

Lee Ann, Union, CT