Emergencies

In case of an emergency…

DURING REGULAR HOSPITAL HOURS
During hospital hours if your pet is sick or injured, please call us at 413-587-3737.
The nurses and/or doctors will triage your pet’s situation as best they can over the phone and advise you. You may be instructed to come to the hospital, or you may be directed to go immediately to an emergency service. If we do recommend an emergency hospital, we will alert them that you are coming and send over your pet’s records.

AFTER HOURS, ON WEEKENDS AND HOLIDAYS
You can call Riverbend at 413-587-3737. When you hear our message, press 2 and follow the prompts for 1-touch connection to any of the following emergency facilities. Call them before you go, so they can be best prepared for your emergency.

Veterinary Emergency and Specialty Hospital
413-665-4911
www.veshdeerfield.com
South Deerfield, MA

Tuft University Foster Hospital for Animals ER
508-887-4623
www.tufts.edu/vet/fhsa/
North Grafton, MA

Angell Animal Medical Center
617-522-7282
www.mspca.org
Boston, MA

Boston Road Animal Hospital
413-783-1203
www.vcahospitals.com/boston-road
Springfield, MA

ASPCA Poison Control
www.aspca.org/pet-care/poison-control/
888-426-4435

“Thank you so much for the love and care you give to the animals and the humans of our family.”

Beth, Northampton

“The good folks at Riverbend get all the stars! We can’t thank them enough for their expertise, care and kindness.”

Heather and Jessica, South Hadley

“I know you care for many animals and yet, you made me feel as though Bella was the most important-you truly have a gift.”

Linda, Leverett

“You can tell they love animals and this isn’t just a job. They care about the pets and the owners, and it shows through their work. I got many calls from Dr. White to check up on my sick kitty and see how we were all doing.”

Christine, Hadley

“No matter how long you have your pet, it is never long enough. A million thanks for all for the great care. You went above and beyond.”

Adele & George, Enfield