Accreditations

American Animal Hospital Association (AAHA) — Accreditation
Riverbend Animal Hospital is proud to be a long-standing accredited member of the American Animal Hospital Association (AAHA). Since shortly after we opened, we have passed regular evaluations by AAHA to ensure that we comply with the Association’s high quality standards of care. These standards cover nearly every aspect of a veterinary hospital — from pharmacy, laboratory, and exam facilities to patient care, medical and surgical practices, diagnostic imaging, and anesthesiology to client service, staff education, and business practices. AAHA standards are recognized worldwide as the benchmarks for quality care in veterinary medicine. Only 15 percent of all animal hospitals in North America have earned accreditation from AAHA.

American Association of Feline Practitioners (AAFP) — Cat Friendly Practice Certification
The AAFP created the Cat Friendly Practice program to help veterinary practices meet the wide range of unique needs of cats in a veterinary practice setting. An extensive self-assessment checklist was designed to demonstrate that Cat Friendly Practices have achieved the following:

  • Understand the unique needs of cats and have made veterinary visits more cat-friendly
  • Understand how to approach and handle cats in a gentle, empathetic and caring manner
  • Have an appropriate standard of education and equipment needed to investigate and treat feline diseases
  • Meet their high standard for the facilities and care of hospitalized cats

Massachusetts Veterinary Technician Association (MVTA) — Veterinary Technician Certification
Most of Riverbend’s veterinary technicians have been certified through the MVTA. In order to earn their CVT designation, they must complete a 2-year Vet Tech Program at an accredited school and pass the rigorous MVTA examination. Yearly re-certification, which includes taking courses and earning a specified number of CE hours, is required.

Canine Rehabilitation Practitioners — Certification
Through the University of Tennessee/College of Veterinary Medicine’s Canine Rehabilitation Program, Melinda Harris, CVT, was trained and gained certification as a Certified Canine Rehabilitation Practitioner.

Memberships

American Veterinary Medical Association (AVMA)
The AVMA is a not-for-profit association that represents more than 84,000 veterinarians working in private and corporate practice, government, industry, academia, and uniformed services. The AVMA acts as a collective voice for its membership and for the profession.

Massachusetts Veterinary Medical Association (MVMA)
The MVMA and its members provide “professional caring for the health and welfare of animals and society.” The MVMA membership of over 1000 veterinarians works together for the common good of veterinary medicine in Massachusetts.

International Veterinary Academy of Pain Management (IVAPM)
IVAPM is an organization dedicated to advancing the field of pain management in animals and is committed to providing top-notch education in the field. In 2008 they launched the first certification program for veterinary pain practitioners. They present lectures and workshops around the world.

“You can tell they love animals and this isn’t just a job. They care about the pets and the owners, and it shows through their work. I got many calls from Dr. White to check up on my sick kitty and see how we were all doing.”

Christine, Hadley

“Riley’s toe amputation has given him a pain-free life of fetching and playing on land and in water. We are so grateful.”

Susan, Belchertown

“Two bum knees is not a fair hand to be dealt. After her surgeries, Ivy now tears across the yard!”

Dave, Wilbraham

“If a picture wasn’t going very well, I’d put a puppy dog in it.”

Norman Rockwell, artist

“We are so grateful for all of the hard work you do! Thanks so much for being the best!”

Pete and Luke, Greenfield