Support Team

The support team here at Riverbend is dedicated to providing the highest level of customer service. From the reception area to the business administration of the hospital, we strive to be a friendly and solid practice.

“From our first visit to the last, we had an overwhelming great experience. The front end staff is super knowledgeable and welcoming. Dr. Thomson and his team are wonderful. I just felt Charlie was in the best care possible!”

Erica, Springfield

“Two bum knees is not a fair hand to be dealt. After her surgeries, Ivy now tears across the yard!”

Dave, Wilbraham

“As I was thinking how lucky we are to go to the world’s best veterinary practice, I also thought how could so many awesome people work under one roof?!”

Kathy, Rich and Zuzu, Warren

“Thank you for giving our special little guy, Mr. Stubbs, another 50,000 miles.”

Bob and Polly, Somers, CT

“Dr. Thomson is the Dustin Pedroia of veterinary medicine — determined, committed, talented, the ultimate teammate in what has been a very long season. Thank you for all you have done to help Tilly (and us) along this long and bumpy journey.”

MJ and Anne, Sunderland