About Us

We’re a little different here at Riverbend…

Located in Hadley, Massachusetts, Riverbend Animal Hospital is an AAHA-accredited general medicine and surgery practice combined with a referral-surgery service for cats and dogs. Our commitment is to provide the highest level of medical and surgical care to our own patients, as well as to the surgical patients referred here from other veterinary hospitals and animal clinics.

The medical practice looks after the ongoing healthcare needs of our Riverbend patients. Riverbend’s surgery service takes care of the surgical needs of our own patients as well as the surgical needs of dogs and cats referred to us from veterinary hospitals throughout western Massachusetts, northern Connecticut, and southern Vermont. Currently over 50 veterinary hospitals refer their more involved surgeries to Riverbend, from laceration repairs to more specialized and complex procedures like major fracture repairs and neurosurgery.

We are dedicated to our vision of an efficient state-of-the art animal hospital — and also to creating an environment that is welcoming, relaxed, and comfortable for our clients and our patients. We are a certified Cat Friendly Practice. This ensures that we also understand the unique needs of cats and have made feline veterinary visits and hospitalizations more cat-friendly.

Our promise to you is to:

  • Provide the highest quality medical and surgical care to our patients
  • Provide the most advanced surgical services to support our referring veterinarians
  • Provide understanding and education to our clients
  • Provide an extraordinary workplace for our staff
  • Communicate clearly and promptly with our clients and colleagues
  • Treat our patients, clients, colleagues and fellow employees with compassion, honesty and respect
  • Put joy and comfort into the lives of all we touch
  • And to do all this in a warm, comfortable, personal setting

We are AAHA-accredited
Riverbend Animal Hospital has been a proud accredited member of the American Animal Hospital Association (AAHA) since 2001. We undergo bi-yearly evaluations by AAHA to ensure we comply with the association’s high quality standards of care. These standards cover nearly every aspect of our hospital, including surgery, pharmacy, laboratory, exam facilities, patient care, cleanliness, client service, diagnostic imaging and anesthesiology. AAHA standards are recognized around the world as the benchmark for quality care in veterinary medicine. Only 15% of all animal hospitals in North America are AAHA-accredited, putting us in a group of top-notch veterinary hospitals.

Riverbend Animal Hospital is also a member of the American Veterinary Medical Association (AVMA), the Massachusetts Veterinary Medical Association (MVMA), the Western Massachusetts Veterinary Medical Association (WMVMA), and the Greater Northampton Area Chamber of Commerce.

Riverbend Rescue
Riverbend Rescue is our fund for giving forward. It is a small fund, built by donations from our clients. The money raised is used for helping Riverbend clients with financial challenges and patients with extraordinary needs. Application for use of the fund is reviewed on a case-by-case basis. The existence of this fund reminds us continually of what a committed community of clients we have here at Riverbend.

“Just a little note to thank you and your staff for the wonderful care that you gave to Cooper and us. Everyone was so kind, caring and thoughtful that it put us at ease immediately.”

Sue and Jim, Springfield

“Yahoo! I can now run like the wind when I’m at the beach!”

'Maggie', Easthampton

“From the first phone call, this has been the best veterinary experience I’ve ever had. You guys are great!”

Eric, Springfield

“Thank you for providing Gus with excellent service and attention over the past year. All of you have been extremely kind, patient and knowledgeable. Truly appreciated!”

Cori, West Springfield

“Riley’s toe amputation has given him a pain-free life of fetching and playing on land and in water. We are so grateful.”

Susan, Belchertown