Covid and Curbside, 1 year later

March 19, 2021Donation Stories
Author: Sharon Sweeney, CVT

All of us at Riverbend would like to extend a huge THANK YOU to our clients, who have been incredibly patient and supportive of us during this past year. Who would have ever thought, a year ago, that we’d still be doing this! You all graciously adjusted to this new way of going to the veterinarian and understood that switching to curbside care was our best way to protect staff and stay healthy so we could continue to treat our wonderful patients.

Thank you for weathering the anxiety of not being with your pet during these visits. We can assure you, your dogs and cats are doing great during their time with us, soaking up all the love and extra attention they’ve come to expect here. We do miss seeing you, our clients, face to face and having more personal interactions. That day will come again.

Now that vaccinations are becoming available, many clients have asked about being let back into the building. While some folks have been able to get vaccinated, most of us here have not. For whatever reason, Massachusetts put veterinary professionals in the last phase of vaccinating. With that in mind, please continue to be patient with us for the foreseeable future, as we will continue to practice curbside care until we deem it safe for our staff to open up the building to you.

We will continue to bring your pet inside, as well as require that you wear a mask and practice social distancing while in our parking lot and interacting with us.

Thank you again from the bottom of our hearts for your support during this challenging time!

“You were there for me through every crisis and saved his life three years ago, so that we had more time together.”

Mady, Amherst

“The good folks at Riverbend get all the stars! We can’t thank them enough for their expertise, care and kindness.”

Heather and Jessica, South Hadley

“Barney could not have had better care or felt more love than he did with his visits to see his friends at Riverbend. He always got the royal treatment!”

Candy and Jim, Springfield

“And the treats! How can we forget those? His favorite part!”

Lee, Leverett

“You guys are truly special people. The world would be a better place if there were more like you.”

Laurie, Conway